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Updated: Jul 29, 2026
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Oracle 1Z1-1038 Exam Overview:
| Certification Vendor: | Oracle |
| Exam Name: | Oracle Cross-Channel Contact Center Cloud 2019 Implementation Essentials 2019 Implementation Essentials |
| Exam Number: | 1Z0-1038 |
| Available Languages: | English |
| Real Exam Qty: | 70-72 |
| Exam Format: | Multiple Choice Questions, Scenario-based Questions |
| Related Certifications: | Oracle Service Center Implementation Essentials Oracle Service Cloud Certifications |
| Recommended Training: | Oracle University Training (Service Cloud) Oracle Help Center Documentation |
| Exam Registration: | Pearson VUE Oracle Exams Oracle Certification Portal |
| Sample Questions: | Oracle 1Z1-1038 Sample Questions |
| Exam Way: | Online proctored exam or authorized testing center (Oracle Certification Program delivery via Pearson VUE) |
| Pre Condition: | No strict formal prerequisite required, but familiarity with Oracle Service Cloud or CRM/contact center systems is recommended. |
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