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SHRM SHRM-SCP Exam Syllabus Topics:

SHRM Senior Certified Professional (SHRM-SCP) Sample Questions:

1. Under Fair Labor Standards Act (FLSA) guidelines, what are employees entitled to?

A) No required lunch or rest periods
B) One 30-minute lunch and two 15-minute breaks for every eight hours worked
C) One 30-minute lunch break for every four hours worked
D) One hour lunch and two 10-minute breaks for every eight hours worked

2. The marketing department at a large financial services company chooses five high-performing staff members every year to receive a performance award, which includes a monetary reward and recognition at an end-of-year meeting. Employees are chosen by managers in the marketing department. Each manager nominates two direct reports, and then all managers meet as a group to discuss nominees until a consensus is reached. The names of the winners are given to HR for final approval. The marketing department is preparing to begin this year's nomination process. There have been repeat winners in each of the last three years. A marketing employee files a complaint with the HR director about favoritism in the award process.
Additionally, the employee points out that newer employees rarely win the award, which lowers their morale.
New employees tend not to win because they spend a couple of years training and shadowing experienced employees before receiving tasks to perform independently.
After the nominations are submitted to HR, a product manager asks the HR director not to approve a nominee who recently insulted the manager during an argument. Which action should the HR director take?

A) Meet with the nominee to learn more information about the incident.
B) Explain to the manager that the award is based on performance and not interpersonal relationships.
C) Suggest the manager should not influence awards for the marketing department.
D) Direct the manager to discuss the issue with the employee.

3. The information technology (IT) department is not affected by any of the layof fs. One employee was recently terminated for poor performance. Despite management assuring the IT staff that the department is not participating in the layof fs, rumors circulate that the terminated employee was laid of f and that there might be more terminations coming. One employee questions the IT manager about the reason for their coworker's termination. How should the manager respond?

A) Inform the employee that he is unable to discuss his coworker,s termination.
B) Direct the employee to the HR department for an answer.
C) Explain that the coworker,s termination was due to performance issues.
D) Request that the employee stop spreading rumors within the department

4. The HR department is in the process of filling an open front of the lead position. Two candidates made it to the final interview stage and are scheduled to meet with a panel of managers next week. The front of the manager approaches the talent acquisition manager and hands him a resume. He says that he found a highly qualified candidate that he thinks would be a much better fit for the open position than the other two candidates. The talent acquisition manager reviews the resume and agrees that the candidate appears to be highly qualified. When he asks the front of the manager where he received the resume, he says that the candidate is his cousin. How should the talent acquisition manager handle this situation?

A) The manager should schedule a phone screen with the candidate to determine if he truly isas qualified as his resume seems to indicate.
B) The manager should inform the front of the manager that he is unable to consider thecandidate.
C) The manager should inform the front of the manager that all candidates need to complete anonline application in order to be considered for a position.
D) The manager should interview the candidate.

5. What is an ineffective approach for a supervisor to deliver feedback to a struggling employee?

A) The supervisor should make performance expectations clear.
B) The supervisor should list each area of deficiency and how it impacts the team and/or organization.
C) The supervisor should provide some praise around the things the employee is performing well.
D) The supervisor should provide specific examples of instances in which the employee had a misstep.

Solutions: