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Updated: May 26, 2026
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Avaya Contact Center on Avaya Aura(TM) Communication Manager and Avaya Call Management System Implementation Sample Questions:
1. Which three are settings for Vector Variables? (Choose three)
A) Action
B) Scope
C) Length
D) Assignment
E) Stop Position
2. After configuring a CMS system, which log file needs to he checked to verify set has completed successfully?
A) /tmp/install.log
B) /var/adm/messages
C) /var/log/cms_nstall.log
D) /cms/install/canfig.sog
E) /cms/install/logdir/adminlog
3. Which packet is needed to have skill available instead of hunt groups?
A) Elite with EAS
B) Silver
C) Standard with EAS
D) Premium
4. A customer has 3 ACDs on CMS. ACD1 is in the Eastern time zone; ACD2 is the central time zone, and ACD3 is the Pacific Time zone. The Master clack is in the Central time zone. The users look at a historical daily report for ACD3 and the total calls are less than the interval totals for the same skill and date.
Which statement describes why they do not match?
A) The nightly archiver for ACD3 failed to run successfully.
B) The nightly archivers far ACD1 and ACD2 have not complete yet.
C) The nightly archiver far ACD3 ran before the day ended and only archived part of the day.
D) The nightly backup was in contention far the nightly archiver for ACD3.
5. When connecting the service PC to S8800, the cable connects the System Management Ethernet connector port.
Which port is used when hooking the monitor to the CMS T5220?
A) XVR-300XB port
B) NET MGT Port
C) SER MGT Port
D) NET 1Port
Solutions:
| Question # 1 Answer: B,C,D | Question # 2 Answer: E | Question # 3 Answer: A | Question # 4 Answer: C | Question # 5 Answer: C |
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