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Updated: Nov 06, 2026

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HP5-B04D Practice Q&A's

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HP HP5-B04D Exam Overview:

Certification Vendor:HP
Exam Name:Delta - Selling HP Printing and Personal Systems Hardware
Exam Number:HP5-B04D
Related Certifications:HP2-B109
HP2-B115
Exam Duration:30–60
Real Exam Qty:30–40
Certificate Validity Period:Retired
Exam Format:Single/Multiple Select, Multiple Choice
Passing Score:70%
Available Languages:English
Exam Price:$30 USD
Recommended Training:HP University / HP Learning
Exam Registration:HP Partner Portal
Pearson VUE HP Inc. Portal
Sample Questions:HP HP5-B04D Sample Questions
Exam Way:Online, web-based, unproctored; complete within 24 hours after registration
Pre Condition:Must hold valid HP Sales Certified - Printing and Personal Systems Hardware certification
Official Syllabus URL:https://www.pearsonvue.com/hpi/

HP HP5-B04D Exam Syllabus Topics:

SectionWeightObjectives
HP Printing Portfolio Overview35%- Print Security and Management Tools
- OfficeJet and InkJet Solutions
- HP LaserJet and PageWide Technology
HP Personal Systems Hardware35%- Workstations and Thin Clients
- Mobility and Connectivity Features
- Commercial Notebooks and Desktops
Solutions and Services10%- Supplies and Accessories
- Basic Service Offerings
Selling and Value Proposition20%- Customer Needs Assessment
- Competitive Differentiation

HP Delta - Selling HP Printing and Personal Systems Hardware Sample Questions:

Question #1

How has HP managed to ship more laser printers than any other competitor'?

  • A. because of the introduction of color printing in 2013
  • B. because HP addresses the customer's needs
  • C. because HP is the only company that offers an MFP printer
  • D. because HP sells the cheapest printers in the market
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

Question #2

Your digital media and entertainment customer needs a workstation display for application development. Which characteristic is the most important for their display?

  • A. High quality shaded graphics
  • B. High resolution output
  • C. Wide viewing angle
  • D. High resolution with color fidelity
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

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Question #3

HOTSPOT
Match each high performance workstation-based application to its sector.

Reveal Solution  Discussion  0

Correct Answer:

Question #4

If your customer is looking to remotely configure, monitor, restore, and customize BIOS. What should you recommend?

  • A. HP ProtectTools
  • B. HP Sure Start
  • C. HP Device Manager
  • D. HP BiOSphere
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

Question #5

Which statement best describes HP OfficeJet print quality'? (Select two.)

  • A. Mono only prints are resistant to water.
  • B. HP OfficeJet inks can withstand highlighter use and resist smearing.
  • C. OfficeJet inks are not as good as laser printing for business printing.
  • D. HP only offers mono printing with ink. and this beats laser print outs
  • E. Customers who work in the Enterprise environment should only be looking at LaserJet printers. HP OfficeJet inks can give you high quality prints that are water resistant.
Reveal Solution  Discussion  0

Correct Answer: A,B  🗳️

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