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Last Updated: Nov 07, 2026
No. of Questions: 96 Questions & Answers with Testing Engine
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Avaya 72201X Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| System Manager | - Security and user provisioning - System configuration and management |
| Session Manager | - SIP routing and session handling - Integration with enterprise telephony services |
| Avaya Aura Core Architecture | - System architecture and components overview - Core services and communication flows |
| Communication Manager | - Call routing and feature configuration - User administration and endpoints |
| Troubleshooting and Maintenance | - Fault isolation and diagnostic tools - System monitoring and performance analysis |
| Messaging and Unified Communications | - UC application integration concepts - Voicemail and messaging integration |
72201X Exam FAQ: Details Every Candidate Should Know
Registration for the 72201X exam goes through the official channels listed here:
Book a date once your practice results hold steady — a fixed exam day turns casual study into committed preparation.
The official outline groups the 72201X exam content into weighted domains, including:
- Communication Manager ()
- Messaging and Unified Communications ()
- System Manager ()
The three versions of the Avaya Aura® Core Components Support Certified materials at PracticeMaterial all follow this objective structure, so whichever format you study in, you are working on what the exam actually covers.
Yes. Privacy is a stated commitment, not a footnote: your address, email, and other personal details are never revealed to any other person or institution while you purchase or use the Avaya Aura® Core Components Support Certified materials. Payment is processed by Credit Card through a secure channel, adding a second layer of protection to the transaction. And if anything ever feels unclear, our service staff is reachable by email anytime and replies promptly.
Recommended experience with Avaya Aura platform administration and basic networking/VoIP concepts.
The 72201X exam is the official test behind the Avaya Aura® Core Components Support Certified certification from Avaya. It verifies that you can apply the published exam objectives in practical scenarios, and the credential signals to employers that your skills have been measured against an industry-recognized standard — useful whether you are an office worker aiming at promotion or a student building a foundation.
Three versions, designed for different study habits. The PDF version is easy to read and print, ideal for annotating on paper. The SOFT version is a PC test engine that simulates the real 72201X exam environment, helping you adapt to exam mode before the day arrives. The APP version is an online test engine that supports any electronic equipment — phone, tablet, or computer — so you can review on the subway or anywhere else. All three contain the same 96 practice questions for the 72201X exam with expert-verified answers.
Yes, the following official training options are listed for 72201X exam candidates:
Official courses build the knowledge base; the three practice versions from PracticeMaterial build the exam-day fluency. Most candidates benefit from both.
Avaya Aura® Core Components Support Certified Sample Questions:
Which event packages would you expect to see an AST Endpoint subscribe to in Avaya Aura System Manager?
- A. avaya-ccs-profile, network status and message-summary dialog
- B. dialog, avaya-cm-feature-status, avaya-ccs-profile, reg and message
- C. dialog, avaya-cm-feature-status, avaya-ccs-profile and network status
- D. entity links, avaya-cm-feature-status, avaya-ccs-profile and reg
- E. avaya-cm-feature-status, entity links, reg and message-summary
Correct Answer: B 🗳️
Where are Avaya Aura Communication Manager (CM) translation files stored?
- A. /etc/home/defty
- B. /var/home/Avaya/xln/
- C. /usr/local/cm/translations
- D. /var/home/ftp/pub
- E. /craft/home/xlations
- F. /var/home/cm/translations
Correct Answer: F 🗳️
Which five statements about media-processing resources (DSPs) are true? (Choose five.)
- A. H.323-H.323 two-party calls will always shuffle to establish a direct media path if CM is configured to do so.
- B. CM can use DSP resources for features such as conferencing, music-on-hold, and voice messaging.
- C. If a direct media path cannot be established between two IP endpoints, the call will fail from release 7.0.
- D. SIP-SIP two-party calls will always use SIP Direct Media if Communication Manager (CM) is configured to do so.
- E. SIP-SIP multi-party calls will shuffle to establish a direct media path if CM is configured to do so.
- F. Two-party calls originated by SIP stations or trunks, and terminated by H.323 trunks, media gateways, or other vendors' H.323 stations, will typically shuffle if CM is configured to do so.
- G. Two-party calls originated by H.323 stations, trunks, or media gateways, and terminated by SIP stations or trunks, cannot shuffle.
Correct Answer: A,B,C,D,G 🗳️
What are two functions performed by System Manager in Avaya Aura?
- A. It delivers a set of shared management services and a common console.
- B. It provides centralized management of enterprise-wide dial plans.
- C. It enables SIP-SIP two-party calls to use direct media with 'Initial IP-IP Direct Media' enabled.
- D. None of the above
- E. It establishes direct media for Direct IP-IP Audio Connections and h.323 two-party calls.
- F. It provides SIP registration and authentication.
Correct Answer: A,B 🗳️
Refer to the Exhibits.
What is the main difference between the SIP call flow made from an Avaya Communicator Remote Worker and the call flow made from a 96X1 telephone Remote Worker?
- A. Avaya Aura Communication Manager processes full call model for the SIP-to-Communicator call flow.
- B. The Communicator registers to Avaya Session Border Controller for Enterprise (SBCE).
- C. The 96X1 telephone Remote Worker requires registration to Avaya Aura Session Manager.
- D. Avaya Aura Communication Manager processes half-call model for the SIP-to-SIP call flow.
Correct Answer: A 🗳️
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