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Avaya 7004-1 Exam Syllabus Topics:

SectionObjectives
Networking and Integration- Integration with Avaya Aura® ecosystem
  • 1. SIP and IP telephony connectivity
    • 2. Network troubleshooting basics
      Telephony Features and Services- Call routing and feature administration
      • 1. User and extension management
        • 2. Voice services configuration
          CS 1000 System Architecture- Core system components and architecture overview
          • 1. Call processing fundamentals
            • 2. Hardware and software components
              Maintenance and Troubleshooting- System maintenance procedures
              • 1. Performance monitoring
                • 2. Alarm handling and fault resolution
                  Installation and Configuration- System setup and initialization
                  • 1. Software installation and upgrades
                    • 2. Basic system configuration parameters

                      Avaya Communication Server 1000 for Avaya Aura® Maintenance Sample Questions:

                      1. Click the Exhibit button.

                      Given the customer Route List index shown in the exhibit, what is the first expensive route that a call placed on that RLI could take?

                      A) Entry 3
                      B) Entry 0
                      C) Entry 2
                      D) Entry 1


                      2. A customer has deployed a Communication Server (CS) 1000 RIs. 7 x system at their site. They have asked you if the CS 1000 has a feature that can extend and ring calls to other locations. You have decided that Personal Call Assistant (PCA) will meet the customer's requirements and verified that the system is equipped with Package 398, and that it has sufficient ISM parameters. Which step must be performed first when implementing PCA?

                      A) Configure the telephone parameters to support PCA
                      B) Enable the PCA feature for the customer
                      C) Configure Flexible feature codes for PCA control
                      D) Locate or configure a Superloop for PCA


                      3. A customer site has a Communication Server 1000 system located at us main campus and wants to network me system for direct calls with a system in a different city.
                      Which type of steering code is required to route calls over specify trunk routes between the two sites?

                      A) Distant Steering Code (DSC)
                      B) Special Number (SPN)
                      C) Remote Steering Code (RSC)
                      D) Network Plan Area (NPA)


                      4. Your customer has a Communication Server 1000 RIs. 7 x system equipped with System Errors and Events Lookup pack 245 that provides the ability to display system messages on screen.
                      When a system message in received, which procedure should you use to look it up and display it on the screen?

                      A) Enter bug followed by the system error code and <cr>. For example, bugerr4080<cr>
                      B) Enter errcde followed by the system error code and <cr>. For example, errcde bug4080<cr>
                      C) Enter the system error number followed by <cr> For example, bug4080<cr>
                      D) Enter err followed by the system error code followed by <cr>. For example, err bug4080<cr>


                      5. Which Overlay (LD) is used to find an unused card slot (LUC) for a new Digital Line Card that will support five digital telephones?

                      A) LD 81
                      B) LD 22
                      C) LD 20
                      D) LD 21


                      Solutions:

                      Question # 1
                      Answer: C
                      Question # 2
                      Answer: B
                      Question # 3
                      Answer: A
                      Question # 4
                      Answer: A
                      Question # 5
                      Answer: C

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