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Last Updated: Aug 17, 2026
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| Section | Objectives |
|---|---|
| Topic 1: IP Office Solution Architecture | - Platform fundamentals
|
| Topic 2: User and Telephony Configuration | - Endpoint configuration
|
| Topic 3: Applications and Unified Communications | - Integrated applications
|
| Topic 4: System Maintenance and Verification | - Operational management
|
| Topic 5: Installation and Initial Configuration | - System deployment
|
| Topic 6: Troubleshooting | - Problem diagnosis
|
| Topic 7: Networking and SIP Integration | - Network services
|
1. Calls into a hunt group are queuing but the hunt group callers are not getting the queuing messages. Which feature controls this behavior?
A) EnableQueue Security
B) Enable Announcements
C) EnableCalls in QueueTransfer
D) Enable Normalize Queue Length
2. When manually setting up an IP telephone, which setting represents the IP address of the IP Office?
A) Filetyp
B) CallSv
C) SwitchSv
D) Phonetyp
3. A call is directed to the first hunt group, then it overflows to a second hunt group, and then the call is sent to voicemail. By default, to which mailbox was the call sent?
A) the first hunt group mailbox only
B) both the first and second hunt group user mailboxes
C) the general sampling mailbox because hunt groups do not have mailboxes
D) the second hunt extension group mailbox only
4. IP Office 500V2 with a System SD card offers Embedded Voicemail.
What is the maximum storage capacity for voicemails?
A) 25 hours
B) 20 hours
C) 40 hours
D) 15 hours
5. What is the maximum number of Combo cards supported in the IP500v2 unit?
A) 6
B) 1
C) 8
D) 2
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: B | Question # 3 Answer: A | Question # 4 Answer: D | Question # 5 Answer: D |
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