Exam Code: 77201X
Exam Name: Avaya IP Office™ Platform Implement Certified Exam
Certification Provider: Avaya
Corresponding Certification: ACIS-7720

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Last Updated: Oct 09, 2026

No. of Questions: 107 Questions & Answers with Testing Engine

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Avaya 77201X Exam Syllabus Topics:

Section	Objectives
IP Office Platform Architecture and Design	- Licensing and capacity planning 1. Maximum simultaneous calls 2. License types and activation 3. VCM card capacity - Solution components and deployment models 1. Voicemail Pro 2. Server Edition 3. IP500 V2 control unit 4. One-X Mobile/Portal
Installation and Configuration	- User and extension configuration 1. Mobile twinning 2. Hot desking 3. Remote worker setup 4. User creation and administration - Initial system setup 1. IP Office Manager 2. IP Office Web Manager 3. Basic configuration wizard
Telephony Features and Applications	- Call handling and routing 1. Time profiles 2. Hunt groups 3. Short codes 4. Incoming call routes - Voicemail and messaging 1. Embedded voicemail 2. Voicemail greetings management 3. Voicemail Pro configuration
Troubleshooting and Maintenance	- Common issues resolution 1. Firmware upgrades 2. Registration failures 3. Call quality issues - Diagnostics and monitoring 1. Call quality monitoring 2. Log analysis 3. System status monitoring
Networking and Integration	- Integration with Avaya ecosystem 1. Avaya Aura integration 2. SIP trunking 3. H.323 networking - IP networking 1. LAN/WAN configuration 2. NAT and firewall traversal 3. Quality of Service (QoS)

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How is the 77201X exam weighted across topics?

The official Avaya IP Office™ Platform Implement Certified outline distributes weight like this:

Telephony Features and Applications ()
IP Office Platform Architecture and Design ()
Troubleshooting and Maintenance ()

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You need 70% to pass, and the registration fee is $125 USD. Time is precious, and so is that fee — earlier preparation with verified PracticeMaterial material protects both.

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What is the format of the real 77201X exam?

About 60-65 questions in 90 minutes minutes. Rehearsing at that exact pace with 107 practice questions for the 77201X exam makes the real session familiar rather than frightening.

Are there prerequisites for 77201X?

Recommended: Basic understanding of telephony and IP networking concepts. Prior exposure to Avaya IP Office platform is beneficial.

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Avaya IP Office™ Platform Implement Certified Sample Questions:

Question #1

Which feature allows a user to redirect calls to voicemail immediately?

A. Voicemail Collect
B. Call Forwarding
C. Do Not Disturb
D. Call Diversion

Reveal Solution Discussion 0

Correct Answer: C 🗳️