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Last Updated: Aug 10, 2026
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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Assessment Configuration and Management | 33% | - Scoring calculations and risk rating determination - Assessment types: internal, external, due diligence - Questionnaire templates and scales setup - Assessment lifecycle, scheduling, and generation - Inherent Risk Questionnaire (IRQ) configuration |
| Topic 2: Process Automation and Workflows | 19% | - Workflow design and customization - Issue and action item management - Approval processes and escalation rules - Task assignment and tracking |
| Topic 3: Third-Party Portal and Collaboration | 18% | - Communication and notification setup - Portal configuration, branding, and navigation - Request management: questionnaires, documents, evidence - Access management and permissions |
| Topic 4: TPRM Application Overview and Core Configuration | 24% | - Risk domains, criteria, and scoring rules - Risk intelligence and integration configuration - Application architecture and key components - Contacts and engagement setup - Third-party record management and hierarchy |
| Topic 5: Reporting, Integration, and Compliance | 6% | - Integration with GRC and other ServiceNow applications - Dashboards, reports, and analytics - Compliance frameworks and regulatory alignment |
1. Which of the following is an essential component of the technical assessment process in Third-party Risk Management?
Response:
A) Assessing the third party,s marketing effectiveness
B) Reviewing the third party,s legal history
C) Negotiating contract terms based on technical findings
D) Evaluating the third party,s IT infrastructure and data protection measures
2. Risks registered within an organization are captured as which type of record in ServiceNow?
Response:
A) Control Template
B) Attestation
C) Control Definition
D) Risk Statement
3. Which of the following best practices should be followed when setting up risk thresholds in third-party risk assessment configuration?
Response:
A) Using a universal threshold for all types of third parties
B) Setting risk thresholds based on the most conservative estimates available
C) Customizing risk thresholds to align with the organization,s specific risk tolerance and industry standards
D) Avoiding any changes to risk thresholds after the initial setup
4. What is the role of task dependencies in configuring third-party risk tasks?
Response:
A) To reduce the number of tasks to simplify the process
B) To create a linear task sequence without flexibility
C) To define the order in which tasks must be completed based on their interdependencies
D) To ensure all tasks are independent and completed in isolation
5. The primary purpose of Third-party Contacts Configuration is to:
Response:
A) Facilitate effective communication and escalation paths for risk management
B) Monitor the performance metrics of third-party contacts
C) Catalog third-party contacts based on geographical location
D) Ensure seamless payment processes to third parties
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: D | Question # 3 Answer: A | Question # 4 Answer: C | Question # 5 Answer: D |
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