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Last Updated: Aug 04, 2026

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Microsoft MB-920 Exam Study Guide: What You Need To Know

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Microsoft MB-920 Certification: A guide about Microsoft certification and tips to pass the exams

The Microsoft Dynamics 365 Fundamentals certification exam MB-920 is a fundamental exam for individuals to show their capabilities and skills in the Microsoft Dynamics 365 industry. The exam will test your basic knowledge and skills in the service area of Dynamics 365. The MB-920 exam is mainly targeted at those people who have some knowledge about Microsoft Dynamics 365 but have not yet gained any practical experience in this field. It measures the knowledge of candidates in the field of Microsoft.

This certification exam allows professionals to learn all about these concepts and how they are applied in real-life situations. With this knowledge, they can make more informed decisions when it comes to choosing the right tool or technique that will help them solve their business problems. Microsoft MB-920 Exam is one of the most recent and well known Microsoft Certifications. The MB-920 test is a key to open the entryway of achievement in a vocation. It isn't critical that you ought to get ready for each and every Microsoft test, however the ones you mean to take can be arranged to score higher. Answers Explanations can be found in our free and premium Microsoft MB-920 Dumps.

Candidates must be able to demonstrate a thorough understanding of accounting principles, accounts payable and receivable, general ledger, inventory management, fixed assets, sales order management, purchase order management, financial reporting, cash flow management, budget planning and allocation strategies. We are providing mobile app and simulator for correct desktop preps.

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How To Get MB-920 Certification

In order to obtain MB-920 certification, you have to complete all the MB-920 test objectives. You are required to answer all the Microsoft Dynamics 365 Fundamentals Customer Engagement Apps (CRM) questions in the MB-920 exam. In order to pass the Microsoft Dynamics 365 Fundamentals in the first attempt, you need to prepare well for this. When it comes to online preparation, you can find several websites that offer study material and video lectures in order to help you pass the MB-920 exam. You can even take a course from a training center if you want. Microsoft MB-920 Dumps provides you with the knowledge and skills to become a certified Dynamics 365 Finance and Operations Apps Solution Architect.

The course is mainly designed for those who want to learn more about Microsoft Dynamics 365 Fundamentals. It is a wise choice to take Microsoft MB-920 test exam dumps as your helpful materials while preparing for your real test.

You should be knowledgeable in three different areas:

  • Managing business processes in Microsoft Dynamics NAV
  • Integration with Microsoft Office
  • Integration with Microsoft Office
  • Implementing and configuring Microsoft Dynamics NAV

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Prerequisites for Microsoft MB-920 Exam

It's important to be familiar with the prerequisites before taking MB-920. The prerequisites will help you understand the topics covered in the test. Besides, they will also guide you on how to go about preparing for the exam.

  • Microsoft Dynamics 365 Customer Engagement Overview
  • Basic knowledge of how sales process is used for managing opportunities
  • You should have knowledge on how to use the Microsoft Dynamics 365 applications such as the Customer Service and Field Service.
  • Finance and Business Intelligence
  • Sales, Marketing and Customer Service
  • It is important to be familiar with the latest Dynamics 365 applications.
  • You need to have some experience in implementing Dynamics 365 Customer Engagement and Power Platform solutions.
  • You need to have experience in using Azure Cognitive Services such as Text Analytics, LUIS, etc.
  • You should have some knowledge on how to use the PowerApps, Flow, Portal, and PowerBI.

Reference: https://docs.microsoft.com/en-us/learn/certifications/exams/mb-920

Microsoft MB-920 Exam Syllabus Topics:

SectionWeightObjectives
Describe Dynamics 365 Project Operations10–15%- Project management and accounting basics
Describe Dynamics 365 Finance20–25%- Core capabilities and use cases
- Expense, fixed asset, and budget management
- Accounts payable and receivable
- General ledger and financial dimensions
Describe Dynamics 365 Human Resources5–10%- Core HR features and processes
Describe core capabilities of finance and operations apps15–20%- Describe integration and reporting features
- Identify key components and architecture
- Explain common features across modules
Describe Dynamics 365 Commerce10–15%- Omnichannel capabilities
- Retail channels and point of sale
Describe Dynamics 365 Supply Chain Management25–30%- Procurement and sales processes
- Inventory and warehouse management
- Manufacturing processes and production control
- Core capabilities and business scenarios

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