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Last Updated: Sep 18, 2026
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Domain 1: Organizational Setup (3%)
Within this objective, the candidates need to demonstrate that they have the relevant skills in describing the information discovered within the enterprise settings (including business hours, fiscal year, default settings, currency management) as well as differentiating various UI attributes controlled by an administrator, including the implications, such as search settings, UI settings, homepage layouts, and list views.
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The Salesforce ADM-201 exam is associated with the Salesforce Administrator certification. This certificate is intended for those professionals who have some experience as a Salesforce Administrator. The certification path covers a variety of applications, the functions and features available to the end-users, as well as the management & configuration options available to any administrator within Service, Sales, and Collaboration Clouds.
Reference: https://trailhead.salesforce.com/en/academy/classes/adm201-administration-essentials-for-new-admins/
Successfully completing the ADM-201 exam and obtaining the Salesforce Administrator certification demonstrates to your potential employer that you have sufficient expertise in the industry and are committed to the platform. In recent years, this certificate has become very popular among the IT professionals. According to numerous studies, it can not only provide the practitioners with vast employment opportunities but also open them up to higher remuneration. Some of the job roles that the certified administrators can pursue and their respective pay rates are outlined below:
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This section encompasses one’s skills in explaining the activity management capacities (public calendars, events, manage tasks, multi-day events) as well as explaining the Chatter features (groups, security, feed).
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| Section | Weight | Objectives |
|---|---|---|
| Organization Setup | 4% | - Fiscal Year - Company Information - Lightning Experience vs Classic - Currency Management - User Interface |
| Standard and Custom Objects | 8% | - Object Relationships (Lookup, Master-Detail) - Custom Object Creation - Roll-up Summary Fields - Standard Object Overview |
| Data Management | 10% | - Duplicate Rules and Matching Rules - Data Loader - Data Export - Data Import Wizard - Data Quality Best Practices |
| Workflow and Process Automation | 17% | - Flows (Screen Flows, Autolaunched Flows) - Process Builder - Approval Processes - Workflow Rules - Workflow Actions (Email Alerts, Field Updates, Tasks, Outbound Messages) |
| Reports and Dashboards | 11% | - Report Builder - Report Types - Dashboard Components - Joined Reports - Summary Reports and Matrix Reports - Scheduling Reports |
| Sales Cloud Applications | 10% | - Opportunity Management - Forecasting - Sales Cloud Features - Account and Contact Management - Products, Price Books, and Quotes |
| Activity Management and Chatter | 4% | - Chatter Best Practices - Tasks and Events - Chatter Groups and Feeds |
| Security and Access | 12% | - Field-Level Security - Object-Level Permissions - Login Hours and IP Ranges - Salesforce Shield - Record Access (OWD, Sharing Rules) |
| Salesforce Mobile App and Lightning Experience | 6% | - Salesforce Mobile App Configuration - Navigation and UI Customization - Lightning Experience Features |
| Service Cloud Applications | 10% | - Web-to-Case and Email-to-Case - Cases and Entitlements - Service Contracts - Omni-Channel - Service Cloud Features |
| User Setup | 8% | - Profile Configuration - User Licenses - Role Hierarchy - Delegated Authentication - User Creation and Management - Permission Sets |
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