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HP Selling HP Business Service Management Solutions Sample Questions:

1. What measures do senior IT management roles use to gauge the impact that a BSM solution is having with respect to their strategy for improvements in IT processes and providing a positive impact to the business? (Select three.)

A) operational and capital expense reduction
B) reduction in event rates
C) return on investment
D) lowering total cost of ownership
E) assured IT Infrastructure uptime
F) vendor and tool consolidation

2. Which primary IT process benefits does the HP Infrastructure Management solution provide?
(Select three)

A) silo busting
B) real-time compliance enforcement
C) reduced down time and mean time to resolve (MTTR)
D) increased IT Network Operations Center efficiency
E) application performance issues
F) management of physical and virtual environments
G) data analytics

3. What do executive level buyers expect from salespeople when seeking a solution for their business issues?

A) that they can whiteboard the specific solution that will address the specific business issues
B) that they can provide a short and detailed demonstration that clearly shows how to address the business issues
C) that they can provide customer case studies for ideas to address the business issues
D) that they can clearly show they understand the business issues and can clearly articulate how to resolve them

4. With which persona should a salesperson discuss HP Operations Bridge relating to "centralizing operations monitoring around a common tool set"?

A) director of mobile applications
B) director of performance testing
C) director of applications monitoring
D) director of operations

5. Which components should a salesperson include when comprising a solid value proposition for a customer to invest in HP BSM?

A) Illustrating similar customer success cases and determining which best matches the customer's priority need.
B) Connecting an IT management process with a business objective and a measureable benefit.
C) Evaluating the customer's budget for a BSM solution and providing a measureable benefit.
D) Connecting an IT pain point with a BSM solution tool and scheduling a demonstration.

Solutions: