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Updated: Jul 28, 2026
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Avaya 6203-1 Exam Overview:
| Certification Vendor: | Avaya |
| Exam Name: | Avaya Voice Portal Implementation Exam |
| Exam Number: | 6203-1 |
| Related Certifications: | Avaya Aura Contact Center Implementation Avaya Aura Communication Manager Integration |
| Exam Format: | Multiple Choice, Single/Multiple Select |
| Real Exam Qty: | 67-70 |
| Available Languages: | English |
| Certificate Validity Period: | 2 years |
| Passing Score: | 70% |
| Exam Duration: | 90 minutes |
| Exam Price: | $125 USD |
| Recommended Training: | Avaya Voice Portal Implementation Course Official Avaya Documentation Library |
| Exam Registration: | Avaya Certification Portal Pearson VUE Registration |
| Sample Questions: | Avaya 6203-1 Sample Questions |
| Exam Way: | Computer-based testing (onsite at Pearson VUE centers or online proctored) |
| Pre Condition: | Recommended knowledge of Avaya Aura Communication Manager, Session Manager, and basic telephony concepts; no mandatory prerequisites |
| Official Syllabus URL: | https://support.avaya.com/certification/ |
Avaya 6203-1 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Maintenance & Troubleshooting | 25% | - Monitoring system health and performance - Log analysis and fault isolation - Upgrades, patches, and backup procedures |
| Topic 2: Configuration & Integration | 30% | - Integration with Avaya Aura Communication Manager - Session Manager and System Manager connectivity - Database and media resource configuration - Network configuration and security settings |
| Topic 3: System Architecture & Installation | 25% | - Server installation and software deployment - Voice Portal components and architecture - Hardware and software requirements |
| Topic 4: VoiceXML & Application Development | 20% | - VoiceXML structure and syntax - Call flow design and implementation - Application deployment and management |
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